The Staff Selection Commission (SSC) has rolled out extensive reforms aimed at boosting examination transparency, security, and convenience for millions of candidates. These new measures were first implemented during the recent Combined Graduate Level Examination (CGLE) Tier-I 2025. Approximately 28 lakh candidates applied for this exam, with around 13.5 lakh appearing across 126 cities, 255 centers, and 45 shifts.
For those affected by technical issues during the CGLE Tier-I, a re-examination has been scheduled for October 14 . The window for candidates to raise challenges regarding questions will open on October 15 , providing a direct avenue for redressal.
Enhanced Transparency and Candidate Access
SSC has significantly increased transparency by allowing candidates to access their own question papers, recorded responses, and the official correct answers after examinations. This reform empowers candidates to verify their performance accurately and submit challenges with proper evidence. While this access is widespread, specific restrictions will apply during multi-shift exams to prevent any compromise of question papers for later sessions.
To support candidate preparation, the Commission will regularly release selected past papers as official sample sets. This provides authentic study material directly from the SSC, ensuring candidates have reliable resources.
Reduced Costs and Improved Grievance Mechanism
In a move to lessen the financial burden on candidates, the fee for challenging questions has been halved, decreasing from ₹100 to ₹50 per question . This change makes the challenge process more accessible for all aspirants.
Alongside its established toll-free helpline ( 1800-309-3063 ), SSC has launched a dedicated online feedback and grievance portal. This digital platform is designed to facilitate quicker redressal of candidate concerns, offering an efficient channel for communication and issue resolution.
Fair Assessment Through Equi-Percentile Normalization
A major change in evaluation methodology is the introduction of equi-percentile normalization. This system standardizes candidate scores by comparing them based on percentile ranks, rather than raw marks. The goal is to eliminate any unintended advantage or disadvantage stemming from variations in difficulty levels across different examination shifts, ensuring a fairer competitive environment for all.
Reinforced Security and Integrity Measures
To prevent impersonation and deter multiple attempts by the same individual, Aadhaar-based authentication has been introduced. This identity verification step enhances the integrity of the examination process. Furthermore, question papers are now transmitted through a highly secure digital vault, minimizing risks of leaks.
SSC has also engaged specialized IT agencies specifically to counter hacking attempts and safeguard the confidentiality of examination materials. Officials have confirmed that stringent monitoring and strict disciplinary actions are already in place for both errant examination centers and candidates found violating rules.
Upcoming Examinations and Official Communication Channels
The reforms are set to benefit a substantial number of candidates participating in the upcoming examination cycle. Between October 2025 and March 2026 , SSC will conduct several critical examinations. These include:
- Combined Higher Secondary Level (CHSLE)
- Multi-Tasking Staff (MTS)
- Junior Engineer (JE)
- Constable (Delhi Police & CAPFs)
- Sub-Inspector (Delhi Police & CAPFs)
- Delhi Police technical cadre exams
To ensure direct and verified communication, SSC has established an official X handle ( @SSC_GoI ). Candidates are strongly advised to consult this official channel and the SSC website for all updates, thereby avoiding reliance on unverified information circulating online.